Effective Date: October 1, 2026

Welcome to Valam Packaging. By accessing or using our website, contacting us, requesting a quotation, or purchasing our products, you agree to the following Terms & Conditions.

1. About Our Business

Business Name: Valam Packaging
Business Phone: 7874812465
Business Address: 64 Celebration Compound, Near Puna Junction, Saroli, Canal Road, Puna Gam, Surat – 395010, Gujarat, India.

We provide packaging materials and related products, including packaging bags and stickers in different sizes.

Our products may include packaging bags suitable for businesses using platforms such as Meesho, Flipkart, Amazon, AJIO, Myntra, Shopsy, and other e-commerce marketplaces.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, specifications, and other information displayed on our website are accurate.

However, actual product appearance, color, size, printing, or other characteristics may vary slightly depending on manufacturing, screen settings, production batches, or customization requirements.

Customers should confirm the required size, quantity, specifications, and customization details before placing an order.

3. Orders and Quotations

All orders are subject to product availability and confirmation by Valam Packaging.

Prices, quantities, specifications, printing requirements, and delivery timelines may vary depending on the product and order requirements.

A quotation provided to a customer may be valid only for the period specified in the quotation.

An order will be considered confirmed only after confirmation from Valam Packaging and, where applicable, receipt of the required payment or advance.

4. Customized Products

For customized packaging bags, stickers, printing, branding, or other specially manufactured products, customers are responsible for providing correct artwork, logos, text, measurements, and other required information.

Once customized production has started, changes or cancellation may not be possible.

Customers should carefully verify all artwork and specifications before providing final approval.

5. Payment

Payment terms may vary depending on the product, quantity, customization, and order value.

Customers are responsible for making payments according to the agreed payment terms.

Any applicable taxes, delivery charges, customization charges, or other additional charges will be communicated as applicable.

6. Delivery

Delivery timelines may vary depending on product availability, order quantity, customization requirements, location, transportation, and other circumstances.

We will make reasonable efforts to deliver orders within the agreed timeframe, but delays caused by transportation companies, unforeseen circumstances, natural events, government restrictions, or other circumstances beyond our reasonable control may occur.

7. Returns and Replacement

Returns or replacements may be accepted only in accordance with our applicable order and product policy.

Customized, printed, or specially manufactured products may not be eligible for return or cancellation unless the product is defective, damaged, or supplied incorrectly, subject to verification.

Customers should contact Valam Packaging as soon as possible after receiving an order if there is an issue with the products.

8. Customer Responsibility

Customers are responsible for providing accurate contact details, delivery information, product specifications, quantities, sizes, and customization requirements.

Valam Packaging shall not be responsible for issues resulting from incorrect information provided by the customer.

9. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials belonging to Valam Packaging may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

Customer-provided logos, trademarks, artwork, or brand materials remain the property of their respective owners.

10. Website Use

You agree not to use our website for any unlawful purpose or in any manner that may damage, disable, overburden, or interfere with the website or its operation.

We reserve the right to restrict or terminate access to the website where misuse or unauthorized activity is identified.

11. Third-Party Platforms and Trademarks

References to platforms such as Amazon, Flipkart, Meesho, AJIO, Myntra, Shopsy, or other marketplace names are used only to describe packaging products that may be suitable for businesses operating on or supplying through those platforms.

Such companies, names, logos, and trademarks belong to their respective owners. Valam Packaging does not claim ownership of third-party trademarks unless expressly stated.

12. Limitation of Liability

To the extent permitted by applicable law, Valam Packaging shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Our liability, where applicable, shall be subject to the terms agreed for the relevant order and applicable law.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the applicable jurisdiction of courts in Surat, Gujarat, India, subject to applicable law.

15. Contact Us

For questions, product inquiries, quotations, orders, or support, please contact:

Valam Packaging
Phone: 7874812465
Address: 64 Celebration Compound, Near Puna Junction, Saroli, Canal Road, Puna Gam, Surat – 395010, Gujarat, India.